How Citi Tried to Change My Retention Offer Terms – Does...

A follow up to our 3X everywhere Citi retention promotion and how the offer wasn't as good as originally promised. Did Citi honor the offer as promised or did they try to institute a cap?

Full Guide to Citi Retention – Answers to all of your...

Citi Not Honoring Bonus
Learn how Citi's retention offers work, how to find offers across all of your Citi credit cards on the same call and how to make sure you get the best possible offer.

Wow! An Amazing Citi ThankYou Preferred Retention Offer – Christmas in...

Details about an amazing Citi ThankYou Preferred retention offer that gives 3X everywhere and 4X on dining and entertainment for 6 months with no cap.

Shot Down By Chase Ink Retention – My Experience & Determining...

Sharing the results of my Chase Ink Plus retention call this morning & why recent changes are making me carefully calculate a new strategy going forward.

My Chase Ink Retention Experience & Strategy Going Forward

A look at my recent Chase Ink retention experience and why it is a good idea to possibly keep your cards instead of cancelling and reapplying later.

Citi Executive AAdvantage Retention Experience & Offer

Discussing the Citi Executive AAdvantage retention experience and an offer to potentially offset the hefty annual fee.

My Citi ThankYou Preferred Retention Offer – It’s Good (Really Good)!

Find out the details of my wife's Citi ThankYou Preferred Retention Offer and why it has ensured the card will be on the top of her wallet!

The Dreaded Call – My Recent Retention Experiences at Three Popular...

A recap of my recent credit card retention experiences from calls with 3 banks. Find out the offer details and why it can be good to keep some cards open.

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