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Gift Card Rescue Final Update
This is the final update in my more than month long saga with the Gift Card reseller Gift Card Rescue. Last week I mentioned that I still had not received my check for the sale of gift cards to Gift Card Rescue despite being told that the payment had been sent out on July 14, 2015.
Then on August 4, I followed up with them and received a response back the next day saying that they would reissue a “green” manual check and it would take 3-5 business days to arrive. In that response they told me to disregard a “blue” check if one were to come in the mail.
Of course, what do you think arrived on August 8? In the mail I received a blue check. Not knowing what to do, I contacted Gift Card Rescue and was told the check was still good and that I could cash it. The curious thing about this blue check was that it was dated August 4. The same day I had emailed them.
So lets look at the timeline of things:
- July 1 – I agree to sell my cards to Gift Card Rescue.
- July 8 – The company processes my cards and marks them as received.
- July 14 – The company says they have sent payment.
- August 4 – I contact the company to ask where my money is.
- August 4 – A blue check is mysteriously sent out for the correct amount.
- August 5 – I am told a manual “green” check will be issued.
- August 9 – The blue check dated August 4 arrives in the mail.
- August 12 – I have confirmed the blue check cleared and the money is in my account.
So What Happened
I can only assume that a check never went out on July 14, 2015 when I was originally told it had. Then, when I emailed on August 4, it would appear that they sent the check that day instead. Either way, it took more than a month and several follow ups to receive my money. Many other readers have experienced the same thing. Not good and while I won’t say they were purposely being dishonest, I was given misinformation several times.
How to Possibly Get Your Money
If you are having issues, there may be an easier way to get a resolution besides simply emailing the company. Quite a few readers have had success getting their situation looked into by tweeting the CEO of Gift Card Rescue on Twitter. You can find his Twitter account here. This is his personal account, but he seems to have been gracious enough to help quite a few people out when they have asked him.
I don’t know why I was told a check was mailed on July 14 and why suddenly a check was only mailed on August 4 after a follow up email. Personally, I don’t really care. At this point I am glad I received my money and to be honest I probably won’t be doing business with Gift Card Rescue again, simply because there is no reason I should have to float my money for that long.
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