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Hyatt Website Redesign
Hyatt has debuted their new website today and with it several new features and a vastly improved design. Let’s take a look at which new features have been added, how the design is much more useful and what is still missing.
Cleaner Look & Info At Your Fingertips
When you login to your account, you will notice that your status tier and progress are displayed in a clean and easy to read way.
Below this information, you will also find a quick breakdown of recent account activity including your most recent completed stay and your next upcoming stay.
You can also go into the “My Account” section and view all of your recent activity including stays, upcoming reservations and “Awards” such as free night certificates and suite upgrade certificates.
Member Benefits & Redemptions Simplified
The old website often made it difficult to find all of the information you were looking for. Elite benefits for tiers were shown on separate pages, making it hard to compare. Now they have added a nice new comparison chart showing what you get at each level.
You can also find all of the award charts for normal redemptions, points + cash, upgrades and all-inclusives on one page. That page is a great one to bookmark for reference, although it is easily found under the “Rewards” tab on their site.
New Ways to Search
The new website also has new ways to search for hotels. For example, you can now search for hotels by category.
Better yet, if you go to the advanced search, you can search by the number of points you would like to spend, property amenities and even brand.
Overall this is a vast improvement design wise over the old site. It also seems to run quicker as well which is nice. As someone who spends a lot of time searching and booking Hyatt hotels, this is a very welcome change. With that said, there is one thing that bothers me about the new site when searching for hotels.
The new search system actually rolled out about a month ago and it no longer allows you to see the award rates for all properties in a search. For example, if you search for hotels in Charlotte, NC then it will show all of the hotels with the paid rate, but the toggle to see award rates is gone. You have to actually go into each property to see the award rate and availability.
The new site is a big improvement and one I am happy to have. Of course nothing is perfect and there is always room to progress even further. Hopefully Hyatt will add the ability to see award availability on the search results screen, but other than that, this is pretty good.
What are your thoughts? What is missing? Let us know in the comments!
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