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An American Flight on US Airways Metal – Or Sort Of!
US Airways disappeared into the wind last Saturday. American Airlines and US Airways have been merging for the past two years, but the last step happened about a week ago. The two airlines finally began operating under one certificate with one reservations system. They should actually be commended, things went quite well.
So American Airlines is officially one airline now, however it still has old US Airways planes and old US Airways crew. I had the opportunity to fly on an old US Airways A320 from JFK-CLT-MIA a couple of days ago. It was an interesting experience.
The US Airways Hard Product with an American Twist
Since it was dark I wasn’t able to capture a photo, however the plane still of course had the US Airways livery. As I boarded, I noticed many of the logos from airlines long since gone that had become a part of US Airways. I couldn’t help but think that the US Airways logo is now just a distant memory like those that came before.
First class on the old US Airways A320 planes is only 12 seats. For some reason these seats seem to have a lot less leg room than American Airlines planes, but the pitch is the same. I’ll be glad to see these planes get a retrofit to bring them in line with the rest of the fleet. They just don’t seem as nice.
Another change I noticed came in the safety cards. Instead of the old US Airways cards, new cards with an American logo sit proudly in their pouch. Ex-US Airways A320 aircraft are now apparently called the A320EOW. I couldn’t help but think that must mean “end of world”! Thankfully the crew didn’t feel that way.
The truth is of course that US Airways bought American out of bankruptcy, but you still have to think that the employees of US would be loyal to the now lost brand. That didn’t seem to be the case. I did overhear them talking about a few changes, but they all seemed to be fairly happy. One flight attendant even had a bandana tired around her neck with American’s logo colors.
Charlotte was a US Airways hub and I looked to see if I could find any remnants of the airline that was. Gone are most/all of the US Airways logos. They have long since been replaced with American. The airline that is here to stay.
Service & More
Having just got off an American flight, I was pleased to see that the US Airways crews were up to the task of providing great service. They weren’t bitter or unfriendly. Everything was served with a smile. If they don’t like working for this new airline then they sure don’t show it! Even their credit card pitch was made with conviction!
I had a couple of great flights on old US Airways aircraft, although I will say their domestic first class product isn’t the most comfortable. It will be interesting to see these old planes get retrofitted with Main Cabin Extra and the other goodies that we have come to expect from American Airlines planes. Until then prepare to just ignore the big logo on the side of the plane and on the front bulkhead. This is American. US Airways is loooong gone.
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