Staples Launches New 110% Price Guarantee – Details & How to Maximize

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staples price guarantee back to school

Staples Back to School Price Guarantee

Staples is the retailer I love to hate. On one hand they pay me to recycle ink and often have gift card and other deals, but on the other hand they have “screwed me over” a few times and their customer service leaves a lot to be desired.

With all of that said, their price match policy is decent. Not only will they generally match brick & mortar competitors, but they also match Amazon.com. I haven’t used the price match too often, but it has come in handy on a few occasions, especially when other retailers were running sales, but ran out of merchandise.

Back to School Price Match

Today the company announced they are upping their price match guarantee game by offering a new 110% guarantee through 9/19/15. To start, that sounds way better than it is. It basically means they will match a competitor’s price and then give you an additional 10% of the price difference.

Here is how they word it:

If you find a currently available lower price on a new, identical item, show us the lower price when you buy the item at Staples and we will match it plus will discount it by 10% of the difference.

Fair enough. As with their current price match policy, here is how they determine which stores they will price match:

Covers items sold by retailers operating both retail stores and online under the same brand, or sold and shipped directly by Amazon.com.

The full terms can be found here.

How to Price Match

staples price guarantee back to school

A price match must be done within 14 days of purchase. Here is how to get the 110% price match:

In-store: Bring in proof of the lower price and show it to an associate.

Online: Call 800-333-3330 with the URL and they will verify the price.

Best Uses

This new policy may seem like a dud, but it could be useful in a few cases:

  • There is an extreme difference in price so the extra 10% is significant.
  • Staples has better portal rates than the competitor.
  • The competitor has no rewards program or the competitor’s program pays less.
  • You can find Staples gift cards at a great discount than the competitor’s.

A Real World Example

Here is an example of an item that would be good to purchase at Staples with this best price guarantee.

Moto 360

staples price guarantee back to school

  • Amazon.com Price: $205.70
  • Staples Price: $249.99

So the price difference between the two is: $44.29. 10% of that is $4.43 so the final price from Staples will be $201.27. Nice!

But if you buy from Staples you can also get 5% from the Discover portal (which doubles the first year) and up to 5% in rewards. Since I am a Staples Premier member and a Discover cardholder with double cashback, here is how the math looks for me.

  • Amazon Price w/ tax: $222.36
  • Staples price after match w/tax: $217.57
  • Portal cashback (should be on full amount): $24.99
  • Rewards earned: $10.06
  • Final Staples price: $182.52
  • Discount over Amazon: $39.84
  • Discount over Amazon %: 17.9%

Note that this strategy works the same even without the 110% guarantee. In that case you would save about $5 less overall, but it would still be a nice savings.

Conclusion

I haven’t had time to dig too deeply into this, but I think there could be some value in the extra 10% match. There are some items that Staples has priced much higher than competitors. I think combining the price match, portal cashback and rewards could lead to some great deals.


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10 COMMENTS

  1. How would you use a portal if you have to call them to place the order?
    (the policy doesn’t seem to cover the case of a lower price found after ordering)

    • The price match is good for up to 14 days after purchase. So you would go online and buy it through the portal, then call the number and they would refund the difference on your order.

    • I did misread the 14 days rule, since it seems to apply to the Staples price. With that said, I have placed an order and then called immediately and they have price matched, so it should work. (I have done this two times within the past 3 months.) Worst case they cancel the order and then place a new one, but I don’t think that would happen.

  2. Not valid for gift cards. Fine print from Price Match Guarantee | Staples®:
    Excludes Staples EasyTechSM services; Copy & Print products produced by third-party vendors; custom print and promotional products; postage; gift and phone cards; and the staples.com® App Center.

  3. Hi Shawn. I have a question. How do you price match and still use a portal cashback? Im my experience to price match you have to either call costumer service or do it at the store. When you do it at the store you normally go to the cashier, when you do it over the phone they normally take your credit card info over the phone. Can you enlight me please? Thanks! 🙂

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