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It took a Hurricane, phantom availability and cancelled flights to get an exception, but it is possible to get Chase to reverse points transfers from Ultimate Rewards to travel partners.
With United's announcement of their new POLARIS premium class service, they now move towards a focus on the customer experience which hasn't existed with them for quite some time.
AAdvantage and MileagePlus are running very lucrative holiday bonus promotions. Details & will other portals be soon to follow?
United's new website has a lot of issues. Thankfully it is still possible to load the old website with a little trick. Let me show you how.
In light of their recent change of leadership, here is a look at the history of United Airlines and how it has turned into a shell of what it once was.
United's New Narrowbody First Class Seat United Airlines has announced that they will begin retrofitting many of their narrowbody aircraft with a new premium cabin...
Details of a recent United customer service failure I encountered after contacting them regarding poor service on a recent flight.
On today's flight we witnessed a ceiling panel come loose and slam down in the forward galley. Luckily no one was hurt, however it was the scariest thing I have ever seen happen on board a flight.