American Express Blue for Business Upgrade Results
I have one of the old Blue for Business cards from American Express. I originally got the card a little over a year ago. The offer was for 10,000 Membership Rewards points after your first purchase, 10x points at restaurants up to $2000 in spend, and 2x MR on your first $50,000 in spend. They were even nice enough to give you a 30% bonus on your base earnings on your one year anniversary. This card essentially earned 2.3 MR points per dollar for non bonused spend for the first year.
After the first year it drops down to the standard 1 MR point per dollar with a 30% bonus at the end of the year, or 1.3 Membership Rewards points per dollar. With the year being up I decided to try to upgrade to the Blue for Business Plus card.
Blue for Business Plus Card
American Express released the Blue for Business Plus card last year to much fanfare. It even made it on our top 5 biggest wins for 2017 list.
The Blue for Business Plus card earns 2x Membership Rewards for every purchase. That makes it the best non bonused spend card on the market. I wanted to get in on that with the loss of my 2x MR earning a few months ago. With the loss of 5x Ultimate Rewards points earnings on PayPal Digital Gifts purchases I needed something that would get me extra points there.
When American Express first launched the card it came with a 20,000 Membership Rewards sign up bonus. That was a short lived bonus and I had been waiting for it to return. It hasn’t resurfaced and I couldn’t wait around any longer for something that may never come back. I decided upgrading my current Blue for Business card would be the way to go. This would save me the hard pull on my credit report and since there was no sign up bonus I wouldn’t be missing out on anything.
Contacting American Express
The first place I went was Amex chat via their website. After explaining what I was looking for they checked my account and said it wasn’t possible to do a product change. I thought for sure the chat rep was mistaken. Why would Amex not let me product change from a now defunct card.
I decided to call in to see if they would give me a different response. After checking my account I was informed that there were no product change offers on my account. She then offered to transfer me to applications to apply for the Blue for Business Plus card. I said no thanks and hung up.
I find it very strange that American Express would not allow me to do a product change/upgrade. Especially when the card I have essentially was replaced by the one I want. It has been over a year so that wouldn’t be a reason. There is no sign up or upgrade bonus so it doesn’t really matter for them either way.
They essentially are asking me to cancel my current card and then hope I reapply for the plus version. I plan on canceling my card and then using the credit card spot for the new Hilton Diamond card they will be releasing in a few weeks. Hopefully a Blue for Business Plus sign up bonus will reappear in the future.