Expedia is Taking Over Chase Ultimate Rewards Portal
Reader Pauline reached out to me with some interesting news today, thanks Pauline. In surprising news Expedia is taking over Chase Ultimate Rewards portal. This is supposed to double the portal’s searchable inventory. Chase is also revamping the design of the portal online and via the mobile app to make it a more user friendly experience.
Per the CNBC report Expedia is taking over Chase Ultimate rewards portal and it will be rolling out to all cards within the next few months. This is a drastic change from how banks usually run their travel systems, preferring to run them in house. Putting Expedia in charge should double the searchable travel via the portal. Per CNBC’s source users will now have access to over 272,000 hotels and 250 airlines.
It sounds like with this change Chase will be revamping the Ultimate Rewards portal online and their mobile app as well. They are trying to make it easier to choose flight and seat options. There should also be a better breakdown of fees and taxes with the change.
It will be rolled out to Freedom cardholders first (a weird choice in my opinion) and then to other cards over the next few months. I checked my Freedom account but nothing looked to be different as of yet. Per the report it said it should be rolled out Sunday. It is not clear if that meant today or next week.
This should be a good change for Chase Ultimate Rewards customers, especially Chase Sapphire Reserve cardholders who get 1.5 cents per point through the portal. I wonder if this is in response to Chase’s recent report that they lost $330 Million because of bank points last quarter. This could encourage more people to use the portal versus transferring to partner airlines and hotels. Which in turn could save Chase money in the long run.
Let me know your thoughts in the comments section – do you think it is a good move overall?