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British Airways Avios Hacked
Dan’s Deals is reporting that many British Airways Avios accounts have been hacked. While the source of the hack isn’t clear, they are reportedly shutting down access to many accounts as a preventative mesasure.
If you try to login to your Avios account you may find it has 0 points or worse, you can’t login. In fact, that is exactly what has happened to me. After hearing about this hack I tried to login to my British Airways Avios account only to get the following message:
So it appears my account has been shut down or temporarily taken offline or whatever. Hacks of loyalty programs have become quite common lately and I suspect even hacked accounts will have their points restored.
I can imagine that British Airways is getting bombarded with calls, so I will personally just wait this one out. I have evidence of how many points I had before and I don’t have the need to book flights for the next couple of days, so I hope this will shake itself out.
What Should You Do
If you have flights to book or are in need of your Avios, I suggest checking your account and calling 1-800-452-1201 if there is a discrepancy. If not, I highly suggest waiting it out because the normally 90 minute hold time to get through to British Airways will probably skyrocket on a day like today.
Feel free to share your experiences in the comments!
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.