How to Easily Remove A Chase Account from Your Online Banking Login

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How to Easily Remove A Chase Account from Online Banking

I wanted to give a quick overview of how to easily remove a Chase account from your online banking screen.  If you have recently closed a Chase card because you no longer find the card valuable or decided to try out a different Chase product, like the Chase Sapphire Preferred‘s increased $750 welcome offer, the old account stays on your login even after cancellation.

Nothing is more annoying than having something cluttering up your login when it is no longer needed.  You could call Chase or send them a secure message to remove the account or you can follow these easy steps.

Steps to Remove Chase Account Online

Once you have closed your account and are ready to remove the card from your login follow these steps:


At the top of the Chase login you will find account manager select that then then select Profiles and Settings from the drop down menu.


Selecting Profile & Settings will open a new page.  On the left side of the page you will see Show or Hide accounts…select that.


Find the card you want to remove from your login.  All of your cards will be listed by the last 4 digits of the card.  Scroll until you find the one you want and select “Hide It”.  Then you need to save the changes at the bottom of the screen and you are all done.

RELATED: How To Opt Out Of Chase’s Arbitration Clause & Why You May Want To


This is a quick and easy way to remove a recently closed account from your login.  Make sure that any outstanding balance is paid in full before doing this.

Also remember that you can easily close your Chase accounts via secure message.  There is no need to call in to cancel if you don’t want to.

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  1. And here I was hoping that you had the secret to actually remove an account without getting Chase involved. Removing and hiding are not the same things. This doesn’t allow me to move the account to a different login.


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