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Hyatt Diamond Status Match Frequently Asked Questions
Yesterday the internet exploded when the news came out that Hyatt is matching elites from other programs to their Diamond tier. By now I am sure most of you have probably requested a match, but I know there are a lot of questions so I figured I would post an update with some answers.
Is this a status challenge or match? How many nights do I need to complete?
This is an outright status match. If you are accepted your status will be good through February, 2017. If you want to keep the status past that point, you will be required to complete 25 stays or 50 nights in 2016. The Hyatt credit card will give you 2 stays & 5 nights credit after $20,000 in spend or a total of 5 stays and 10 nights credit after $40,000 in spend.
What programs are being matched and from what levels?
Programs that work for the match to Hyatt Diamond:
- SPG Gold/Platinum
- Hilton Gold/Diamond (One report of Hilton Gold only being matched to Hyatt Platinum.)
- IHG Platinum/Spire (Update: Some reports now that they may only be matching IHG status to Platinum.)
- Marriott Gold/Platinum (I have not seen this confirmed, but it should work.)
Programs that do not work:
- Club Carlson (HT: Frequent Miler for the CC info.)
There are other programs that may work, however I haven’t heard data points from any others.
How do you request a match?
Yesterday it was said you should contact @HyattConcierge on Twitter, but lately they have just been asking people to send an email. Here are the exact instructions given to me from Hyatt regarding how to request a match:
Email email@example.com with a screen shot showing at least 1 stay within the last 12 months as well as your status with the competitor.
I would also throw in your Hyatt Gold Passport number to make everything go as smoothly as possible!
Are you eligible if you have previously done the Diamond Trial?
I haven’t seen any data points on this. My guess would be yes simply because this is a match, but I would request it either way to see what they say.
How long does it take for the match to take effect?
Hyatt is saying it will take up to 48 hours to match. I am sure they are bombarded with emails to go through, so the longer this deal is active, the longer it will probably take for a response. A few people I know have already heard back and had their status matched.
Do you get the 4 suite upgrades with this match?
Yes! Several people who were matched have confirmed that they have received 4 suite upgrades good through February 29, 2016.
Can an existing Diamond ask to be matched through 2017?
Sure! Why not? I sure as heck asked. I haven’t heard back yet of course. Maybe they haven’t responded because the entire office is on the floor laughing at my email?!?! 🙂
Is this worth doing?
Hyatt Diamond status is very valuable, especially if you are staying at higher end Hyatt properties. At places like Hyatt Place or Hyatt House, it rarely makes a difference. At hotels with a lounge you get access and also are eligible to be upgraded to the best available room excluding suites. I almost always get my 4pm checkout requests granted and I love the food and beverage amenity (think appetizer and bottle of wine) when I am traveling with my wife. In other words, if you are staying at Hyatt properties, then this is worth having!
Did I miss anything? Let me know in the comments and I’ll try to update this post as new questions come in.
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