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Issues With Bed Bath & Beyond Rebate Submission
Bed Bath & Beyond had a pretty good Visa gift card offer this weekend that even had triple stacking potential! I took part in the deal, as I have the past 2 years. In the past there has never been an issue getting the rebate. The submission process is a little tedious but outside of that they have never denied a claim…until now.
My Rebate Submission Was Denied
I submitted my rebate on Saturday afternoon not expecting to hear anything for a week or so. That was until I opened up my email Tuesday and saw that Bed Bath & Beyond had denied my rebate because they claimed there was “not enough purchased”. I was perplexed by this but after going through my records I realized that the receipts and gift cards were mixed up when I submitted them. That must have been the issue, or so I thought.
I decided to just resubmit them as a new rebate. On Wednesday morning there was an email from the rebate center saying I was denied for the same reason, not enough purchased.
At this point I was really annoyed and started looking at their contact setup.
Chat to the Rescue
After debating a few different options I decided to go with the chat function. You can access it on the same page you submit the rebates on. I told the chat rep the issue and after 10 minutes or so, very slow but competent, she came back and said that I qualified and that it had been resubmitted. While checking my email Wednesday evening I had received a quick response that my rebate submission had been approved and would be paid out. Victory!
I don’t know if Bed Bath & Beyond is taking a page out of the insurance company’s book in The Rainmaker movie, deny deny deny, or what. There was another person in our Facebook group that was also denied. If you have been denied don’t give up. Be persistent and you should come out on top.
Let me know in the comments if you have had any issues with your submission!
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.