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Is LifeMiles Blocking United Bookings Online? Data Points Needed
This will be a short and sweet post. I have been running into issues with LifeMiles and I am curious to see if others are running into the same thing. LifeMiles are far from my favorite currency but they can be valuable. The problem is their IT and website are horrible and I almost always run into issues using them. I was looking to burn my 40K stash with their recent financial issues. A majority of that is the Brazil airline which is a separate entity but I would rather be safe than sorry.
Issue Booking United Flights
I searched for a few different United flights and was able to find space on routes I want. But when I went to actually book them and go to the passengers page I get this error:
I have tried this each day since Sunday and I have even tried different browsers since that can be an issue with LifeMiles. No matter what I do the same message comes up. I sent them an email but I had not received a response as of yet, shocker. I would call in but the miles are in my wife’s account and there is no amount of goodwill that could make her make that call. The call center has been less than helpful in the past as well, in my experience.
No Issues With Other Airlines Though?
Out of curiosity I tried booking a Lufthansa flight to see if I ran into the same issues. I was able to get to the payment page no problem.
So that leads me to believe there is either an IT issue (most likely) or United and LifeMiles are not on good terms right now.
I really can’t wait to get rid of these miles, I hate working with them because their system blows. I am curious to hear if others have the same issues or if you are able to get to the payment screen on United flights. Please share your data points and thoughts on the matter in the comments section.
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.