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My Experience Using Amazon Locker To Make A Return
I purchase a lot of stuff from Amazon, mostly snacks for the kids lunches, but I don’t do many returns. Most of the time when I do returns I ship them back via USPS. There have been a few occasions where that is not an option so I went to a UPS store. This time around USPS wasn’t an option but an Amazon locker was. There was one located a half a mile from my house which was a ton more convenient than going to the UPS store.
When I went through the return process I selected Amazon Locker. I then prompted me to choose which locker I wanted to use. They seem to be on the inside of stores unlike many UPS lockers that are placed outside. That means some have closing hours etc. I selected the 7-11 that is open 24 hours, score!
Here is the process I followed when I arrived at the store:
- When I went to the store to process the return I touched the screen to activate it.
- I then punched in the code that Amazon gave me in the return paperwork.
- A locker popped open and I tried to fit the package in (it did not fit but there were size maximums on the Amazon paperwork so I wasn’t worried).
- There was an option that said “my package doesn’t fit”.
- It prompted me to close the open locker and then a larger one opened up.
- I placed the package in that locker and closed the door.
- The process was complete.
I am sorry I didn’t get more pictures of the screen when the item wouldn’t fit. I had not planned on writing up a review on it but I enjoyed the process so much that I decided it was worth it.
The Amazon Locker process was easier and more enjoyable than going to the post office or to a UPS store. You don’t need to interact with anyone and it is a quick and painless process. If I am returning a small object that fits in a regular mailbox I would probably still go that route but otherwise I will use an Amazon locker going forward.
The return was credited into my account the next day. But I have to imagine the time frame on that depends on what day it is and how often they pick up at the locker.
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.