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Walmart Savings Catcher Problems
Update: American Express emailed me with a response to this post. You can find it here.
I have written pretty extensively about Walmart Savings Catcher. In the past month or so I have reviewed it, shared my real world experiences and showed you how to redeem Walmart Bucks stored on Bluebird.
That last topic has caused trouble for some people though. I have heard from numerous people that their Bluebird transactions are being declined when they clearly have Walmart Bucks on the card.
People have contacted me in frustration since neither Walmart nor American Express seems to be able to help them solve the problem. Apparently both companies are pointing fingers at one another.
A Possible Solution
Thankfully one of my readers has a theory that makes a lot of sense. She has found that you need to have a normal balance on the Bluebird card for it to work. It will still deduct the purchase from the Walmart Bucks, but there needs to be money on the card.
Thinking back, I have always had at least a small balance on my Bluebird when I have redeemed Walmart Bucks. For those people who are having an issue, try loading some money on the card and see if that works.
No Response From Walmart to Savings Catcher Problems
I have reached out to Walmart several times to see if I could get readers in contact with someone who can help and they have never responded. Hopefully this little piece of information will help those who are having Bluebird & Savings Catcher problems.
Unfortunately I cannot empty my Bluebird and use it to see if it gets declined since I am out of the country, but I will try when I return in a week. Happy shopping!
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.