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Citi ThankYou Preferred $0 Spending Update
A few weeks ago I covered a seemingly awesome deal from Citi for the ThankYou Preferred card. During the “deal” the 20K bonus on the card remained the same, however the minimum spend requirement was reduced from the normal $1,500 in three months to $0.
Well, that appears to have been too good to be true. Apparently the $0 spending requirement was a glitch and Citi’s computers still coded the apps as requiring $1,500 in spend. In my original post a few readers have commented that they are being given a hard time by Citi, but Doctor of Credit is reporting that they may be backtracking a bit and honoring the terms.
Apparently Citi has told some people that they will honor the $0 spending requirement if the applicant can provide a screenshot showing the $0 spending requirement on Citi’s website. I didn’t take a screenshot of the application itself, but do have a screenshot of the landing page showing the $0 bonus. You can find that screenshot above.
Is Citi Right? NO!
The first reaction for some might be to applaud Citi for honoring this, but I don’t think they are doing anything good here. Citi KNOWS that their website displayed the $0 spending requirement and KNOWS who applied during that time. They should just honor this deal as displayed and advertised and not make people jump through hoops. Of course I am not a lawyer, but I do personally believe they are obligated to honor the deal as advertised so they really are doing the minimum here in my opinion.
If you applied during the time that Citi’s website was showing a $0 spending requirement for the ThankYou Preferred card, then I suggest sending the company a secured message with a screenshot showing the $0 spending requirement. I am glad they are honoring this, but also think they are being very customer unfriendly by requiring people to follow up. How many people will not get this bonus now because they don’t pay attention until after the three months have passed?
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