New Amex Credit Card Freeze & How-To Enable This Awesome Feature!

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Amex Credit Card Freeze

How to Perform Amex Credit Card Freeze

Thanks to a recent website improvement, a new Amex credit card freeze feature has been added. Freezing an American Express card means that the card won’t work for new purchases until it is unfrozen. Here is a step by step guide to the Amex credit card freeze and unfreeze process.

Amex Credit Card Freeze How To

To start your Amex credit card freeze, login to your account and navigate to the card you want to freeze. Once selected, go to the “Account Services” tab as shown and click “Freeze Your Card”. Alternatively you can use this shortcut link.

 

Amex Credit Card Freeze

 

After clicking “Freeze Your Card” you will find yourself on the Amex credit card freeze screen.

 

Amex Credit Card Freeze

 

At this point in order to freeze your American Express card just click the “Freeze Card” button. Note that card will be frozen for 7 days or until you unfreeze it sooner. Also note that recurring bills and subscriptions will post as usual.

 

Amex Credit Card Freeze

 

After clicking the “Freeze Card” button you will see confirmation that your Amex credit card freeze is active. The card also becomes faded to indicate it is frozen.

Amex Credit Card Unfreeze How To

American Express makes it easy to unfreeze your card once it has been frozen. To unfreeze your Amex card, simply login to your account and navigate to the card you want to freeze. Once selected, go to the “Account Services” tab as shown and click “Unfreeze Your Card”.

 

Amex Credit Card Freeze

At this point in order to unfreeze your American Express card just click the “Unfreeze Card” button.

 

Amex Credit Card Freeze

 

Your card will now be unfrozen and will no longer show as faded!

 

Amex Credit Card Freeze

Conclusion

The Amex credit card freeze and unfreeze process is incredibly easy. Now it is possible to have the peace of mind of knowing that your card won’t be used when you don’t want it to. It’s great to see Amex adding new credit card features all of the time.


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3 COMMENTS

  1. Interesting. At the risk of being a putz, might this feature give AMEX cover on unauthorized charges if we fail to freeze the card if it is lost?

  2. Would this freeze all authorized user cards on the same account at the same time or would you have to freeze each of those individually? Not sure exactly if that helps or hurts either way, but just curious.

  3. I’m assuming it would work the way the “spending limit” function currently works with AU cards — e.g., I can set my daughter’s card to a max spending limit of $200 so she can’t run up a huge bill at Sephora :-/ But I think there used to be some minimum limit, so you couldn’t set it to $0.

    Being able to freeze a card would be handy, though. I usually keep my Citi cards frozen, since I’ve had a few fraudulent charges on them.

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