Gift Card Rescue Warning
Last week I wrote about a relatively new (to me) gift card reseller called Gift Card Rescue. The site has been around for awhile, but I had never really heard of them and didn’t know anyone who had sold to them. While researching the company I also discovered that they had a dismal .1 rating on Reseller Ratings. (As you can see, it has since gone up to .11!)
I was hesitant to sell anything to them, but figured it was worth doing for research purposes and to be able to report back to you. After all, they were buying Phillips 66 gift cards at 92%, which is higher than anyone else. On the negative side I would have to deal with a hassle, but on the plus side I could gain a new company to sell to!
Around the time of my post about the Phillips 66 cards, Gift Card Zen also did something dirty and cancelled purchases of TGI Friday’s cards. They had been the only company buying those cards at 80%. When Gift Card Rescue saw this, they raised their rates to 80% and I know a lot of people who were cancelled by Zen sold to Rescue.
Gift Card Rescue Demands Ransom (Well Not Really But It Feels That Way)
So a lot of people sold to Gift Card Rescue and now it is a week later and they have started to receive the cards. Unfortunately instead of checks in the mail, most people are receiving an email from Gift Card Rescue. Oren’s Money Saver shared the contents of the letter this morning and PDX Deals Guy sent it to me as well.
Basically the company is asking people to send in some information before they will pay. They are asking for:
- A signed form releasing ownership of the cards to them.
- Proof of where the cards were purchased including receipts.
- A copy of your government issued ID.
- If the address doesn’t match then they also want a utility bill or other document verifying the address.
So what happens if you don’t send this information to them? Oh it is quite simple. They will consider the cards donated. Yes donated. Here are their exact words.
Please send the requested documents within 30 days of receipt of this email or your order will be deemed abandoned and donated to GiftCardRescue.com on your behalf.
Ummm. So let me get this straight. You let us create an account on your website. You then let us input the card numbers and click to agree to sell these cards to you in exchange for compensation. (By the way that should constitute an ownership release, but I am not an attorney.)
Finally, you asked us to send the cards to you. THEN once they are there you say you need all of the following information or you will consider the cards DONATED to you? EXCUSE ME? Whaaaaa?
Gift Card Rescue’s Defense
In an exchange on Twitter with Oren’s Money Saver, Gift Card Rescue defended their policy with the following tweets:
We cannot mail gift cards back without a self addressed stamped envelope from you due to mail liability issues. Appologies!
We do send out multiple emails and attempt to reach people via phone but we can’t ship back for liability purposes 🙁
Thank you for the feedback. We are not in the business to scam people. We just can’t hold gift cards forever.
I don’t think Gift Card Rescue is trying to scam people, but they should collect all of this information before they ask people to ship these cards in. (Hence eliminating the need to ship them back.) If they feel they need ID and proof of purchase then ask up front. That way people can decide whether they want to sell to them.
What if I don’t want Gift Card Rescue to have a copy of my driver’s license and receipts sitting in their offices? At this point my only choice is to send that info over or to “donate” my gift cards to them. That my friends is a giant joke. A joke worthy of a .1(1) reseller rating.
Once again, I don’t believe Gift Card Rescue is a scam company, but there is no reason I would ever sell to them again. They were not honest about what was required for a transaction and are now basically forcing people to hand over information with the threat of
losing donating their gift cards. I’m sure their statements on Twitter are genuine, however the effect is the same.
To be honest, I am writing this as someone who hasn’t been paid for my cards, so I do still hope to be able to get my money from them. 🙂 I haven’t received this email yet personally since they are just now processing my cards, however enough people have received it that I felt this warning needed to go out quickly. You have been warned.