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Citigold Requirements Met & Some Troubling Language
Last month I wrote in great detail about Citi’s pretty amazing promotions for their Citigold accounts. Right now they are offering either 50K AAdvantage miles or 50K ThankYou points for setting up a new account. It is a pretty amazing deal and you can find all of the details in these posts (but read below as well):
- Open a Citigold Checking & Get 50K ThankYou Points or 50K AAdvantage Miles & Fund with a Credit Card! Huge Potential Value!
Completing the Requirements & Asking Citi for Confirmation
I ultimately chose to go for the 50K AAdvantage miles. The requirements for that deal were:
- 1 or more bill payments in two consecutive months.
- $1,000 in debit card purchases.
Almost immediately after opening the account I paid a bill and loaded $1,000 to my Serve account via online debit loads. Then on Monday I completed the second bill payment since I had to wait for a new calendar month. Shortly after seeing that the payment cleared, I sent Citi a message to confirm I had completed all of the requirements. Here is what I received in return:
Thank you for choosing Citibank for your financial needs!
The fulfilment for the promotion 42ERCWNQU6 is:
-The AAdvantage bonus miles will be credited by Citibank to your AAdvantage account within 90 days from the end of the statement period in which you completes all offer requirements, (10/31/2015) approximately in the month of February 2016
Based on the terms, I see that you have completed the requirements.
Please note, all promotions will differ and are targeted to specific account holders during specific time frames, so if you did not receive this promotion via your Citi credit card statement, personal email, or through U.S mail to your home address you will not qualify for this promotion. We regret if this causes you any inconvenience.
Good & Bad News
This response is both good and bad news I think. On the good side it confirms that loading Serve online counts as a purchase to earn the miles. Great! The bad news is that they are specifically saying that non-targeted people aren’t eligible to receive the bonus. Now I was targeted and confirmed my enrollment several times via secure message, so I am not worried, but I find the inclusion of that language to be quite troubling.
We now know that online Serve debit loads (Bluebird or REDbird should work too) count towards the $1K debit spending requirement on the Citigold checking AAdvantage bonus. What we don’t know is if Citi will try to deny people from getting the bonus if they weren’t targeted. This message says so, but my guess is that people who already confirmed their bonus should be alright. Only time will tell of course.
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