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Hotel Review: Kimpton Ink48, NYC
The Kimpton Ink48 is located on the corner of 48th and 11th Ave. It’s not the best if you’re taking the subway from Penn or the airport because the closest subway is 50th and 8th, so it can be a long walk with luggage. It’s a quick cab ride from Grand Central or Penn. But as you know if you’re a New Yorker, we’d rather the long walk.
Points: 65,000 IHG Points/Night
Cash Price for the night I stayed was $800, seems to vary upwards from $300 a night.
My initial impression of my room was a good one. The first thing I noticed were the incredibly high ceilings that made the room feel very grand.
The aesthetic of the room was very clean and contemporary. The star of the show was the beautiful view!
I felt the vanity area of the bathroom was too small and cramped but the shower was spacious.
Unfortunately, the bathroom was pretty dirty. I noticed the black spots in between the tiles and around the soap holder. To see if it was a result of poor cleaning or wear, I gently wiped one with a washcloth the gunk came off pretty easily. I was completely grossed out wondering what else wasn’t being properly cleaned in the room.
A big positive for me is the mini-bar. It’s loaded with an amazing variety of snacks, sodas and spirits.
Ink48 has a nice lounge/restaurant and roof top bar. I did have two complaints about both, the price of drinks was outrageous (each johnny Walker Black set me back $25 with tip.) Also, the Press Lounge and Print are considered separate from the hotel so you can’t charge anything to the room.
- Hosted wine reception in our living room from 5 to 6 pm
- Complimentary onsite fitness center, open 24/7
- Rooftop The Press Lounge, has great views
- Full-service on-site spa
- Complimentary morning coffee and tea service; weekdays 6:30 to 9 am; Saturday – Sunday, 7 to 10 am
- Pet-friendly hotel (pets stay free)
- Kimpton’s borrow a bike program
Service? Left much to be desired, the complete opposite of the Kimpton in Grand Cayman. I’m not sure why but I was given a room with double beds. Not a big deal since I was only there for one night. The price list for the mini bar was missing from my room as well as robes and slippers. I called about the price list and it was delivered promptly and I didn’t feel like calling again for the robe. They also messed up my bill and didn’t apply the mini bar credit I’m entitled to as a Kimpton Elite. I’m still waiting on a reply from the hotel and IHG Customer Service to fix it. Additionally, I emailed the hotel through the app, which is one of their touted benefits showing how “customer friendly” they are. No response.
Kimpton Karma members get certain elite benefits including a $30 spa credit and room upgrades based on status level (which I definitely didn’t receive.) I also received an additional credit thanks to the Secret password program.
Would I stay here again? No. It was a nice room, not spectacular enough to overcome the poor cleaning job. Also, 65k IHG points is only a bit less than their top tier of 70K so it’s way too expensive for what it was. It’s also hard to like a hotel or brand for that matter when you’re forced to track them down and make several calls because you were overcharged.
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.