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Is The American Express Business Gold Glitch Fixed?
I covered the issues with Amex’s Business Gold card not properly coding the 4x earnings a little over a month ago. People have been having to call in to get their points manually adjusted because of the error. This had been going on for months but it appears to finally have been fixed.
A member in our Facebook Group updated me with Amex’s recent response when he called in:
So it appears they have fixed the issue for purchases going forward but you will probably need to stay on top of them for previous charges. Hopefully the owed points are paid quickly and this isn’t a case going forward. It is already hard enough to decipher Amex’s point payouts with delayed crediting etc. I love Chase’s portal that shows you what every charge earns for their Ultimate Rewards cards. It is so easy to track!
Let us know if your account seems to be crediting properly now in the comments section.
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.