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Citigold Miles Posting & Downgrade Options
I have written about the generous Citigold checking account bonuses many times including about the most recent deal and a step by step about how to apply online. Despite the fact that you can no longer fund the account with a credit card, these deals are still very appealing.
My Citigold Experience
Back in October I applied for a Citigold checking account under an offer giving 50,000 AAdvantage miles after $1K in debit card charges and a qualifying bill pay in two months. I funded the bank account with a credit card, used Serve (RIP) to do online debit loads which counted towards the $1K in transactions and paid the funding credit card off over two months. (One big payment up front and a second small payment in month two.)
Once all of the requirements were satisfied, I sent Citi a secure message asking them to confirm I had done my part. While they were a little wishy washy, they did confirm I had met the requirements and that the miles would post after March 1. I added a reminder to my calendar and went merrily on my way.
On March 1 there were no miles, so I sent a secure message asking what was going on. It took a few days, but I eventually received this letter back:
Thank you for your inquiry on 03/09/2016 regarding your Checking account number ending in —-. We have completed our research and the results are as follows: You have met the terms and conditions for Promotion 42ERCWNQU6, so we are delighted to tell you that a credit of 50,000 AAdvantage miles has been processed to your AAdvantage account. It may take up to 10 days for the miles to reflect on your AAdvantage account.
Apparently this person had manually triggered the miles to post, because this is what happened with my account. Success!
My one regret is that I didn’t send the secure message mid-way through February. I was charged my first monthly fee on February 1st and a second on March 1st. Perhaps if I had sent the secure message a bit sooner I could have avoided the second $30 monthly fee. Still, $60 in fees is definitely worth 50,000 AAdvantage miles plus the rewards I earned from funding the account with a credit card.
I will be downgrading my Citigold to a Basic Checking account sometime soon. Doctor of Credit has a good post about how to do that. Even if you are planning to close the account, it can be good to downgrade it first since apparently Citi sometimes goes back and charges another $30 fee which overdrafts your account. Read DoC’s post for details.
After downgrading I am hoping to get the monthly fee waived with a small direct deposit and bill pay. I am also hoping that keeping the account open will keep the annual fee on my Prestige card at $350. That $100 savings would be huge since I don’t think I will be giving up my Prestige card given its overall value.
It took just over five months for me to get the 50,000 mile bonus on my Citigold checking account. While that is quite awhile, it was definitely worth doing and I have no regrets other than not checking up before the 2nd monthly fee hit. Hopefully those of you who are still waiting can avoid more fees by sending a secure message to Citi. If you qualified, the miles should be posting soon.
Miles to Memories has partnered with CardRatings for our coverage of credit card products. Miles to Memories and CardRatings may receive a commission from card issuers.