MoviePass Has Been Shutting Down User’s Accounts
It was reported last week by Market Watch that some MoviePass users found their accounts suspended when they went to use them at the theater. MoviePass claims that they shut down users that had been abusing the program.
What Brought Down the Ban Hammer
MoviePass claims that it shut down users that had been abusing the program. They said that the shut down members were doing one of the following:
- Purchasing premium (3D etc) tickets with MoviePass, even making partial payments is a against the terms.
- Using the MoviePass to buy tickets on Fandango
- Purchasing other items with their MoviePass (candy, gift cards etc.)
- Having multiple MoviePass accounts/cards to get others tickets too
A number of the people with canceled accounts went to Twitter to complain that they had done nothing wrong. I am sure some of the people shut down were abusers and maybe others used the card at alarmingly high rates? Only MoviePass and the shut down users know where the truth lies.
These shut downs come only a few weeks after MoviePass had a very public fight with AMC Theaters. It led to MoviePass even removing the most popular AMC Theaters from the program in an effort to bring AMC to the bargaining table. Some MoviePass card holders have reported AMC not allowing MoviePass users to use the Stubs program when paying with the MoviePass card. Remember that you can use self checkout kiosks (if you have them) to get around this most of the time though.
MoviePass has really been blowing up after lowering the monthly fee from $50 down to just under $10. They went from 20,000 members to 1,000,000 members in just a few months after slashing the price by 80%. With growth comes pain and MoviePass has been having it’s share lately.
I still find a lot of value in the program but if you use it make sure you use it wisely. It looks like they may be watching closely for heavy users and abusers.